Auxo Technology Labs

Delivery Head

Chennai, Tamil Nadu, India - Full Time

Job Title: Delivery Head

Department: Operations

Main Responsibilities:

Work closely with the Client Account Managers to manage all aspects of Delivery.
Provide delivery oversight ensuring all projects meet quality, client satisfaction and financial
targets.
Empower project managers and ensure project risks and issues are addressed effectively.
Design, implement, measure and readjust the delivery processes of the company
continuously
Improve profitability of the organization by monitoring project costs, recruitment of
personnel and resource utilization
Own the growth of the delivery organization and be responsible for all hiring and firing
decisions.
Provide leadership to delivery managers, project managers, business analysts and software teams in India.
Drive software development activities to meet aggressive schedules and timelines while maintaining the highest bar of quality and a focus on exceeding customer expectations
Facilitate communication upward and across project teams including project status, justifications for variances and technical information (design and implementation objectives).
Identify training needs of the team. Plan and execute a structured approach to enhancing the skill level and productivity levels of the team.
Monitor projects, revenue yield per employee and customer engagement to drive on-time delivery, project profitability, quality, and customer satisfaction.
 

Minimum Requirements:

15+years of IT Software Development and delivery experience including 5+ years in managing global delivery for a Technology Setup.
Experience with delivering solutions on varied software applications & new age technology (IT Application, Mobile Applications, Cloud Based Applications, AI, BI)
Strong verbal, presentation and written communication skills.
Understanding of custom software development processes and experience in managing agile development projects
Offshore DM experience (should have handled a large enterprise accounts or multiple small and medium sized accounts)

Familiarity with delivering solutions and services across technology platforms
 

Apply: Delivery Head
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